Calls
Get Call
Retrieve details of a specific call including transcript and recording
POST
Get detailed information about a call, including its status, transcript, summary, and recording URL.
Request Body
The unique identifier of the call to retrieve.
Response
Unique call identifier.
The agent that handled this call.
Name of the agent that handled this call.
The phone number that made the call.
The destination phone number.
Either
inbound or outbound.Final call status:
completed, busy, no-answer, failed, or canceled.Call duration in seconds.
URL to the call recording, if available. Use the Get Recording endpoint for full recording details.
Full transcript of the conversation with speaker labels.
AI-analyzed call sentiment:
positive, neutral, or negative.AI-generated summary of the call.
Custom metadata attached when the call was created.
When the call was answered (ISO 8601).
When the call ended (ISO 8601).
When the call record was created (ISO 8601).