Calls
Get Call
Retrieve details of a specific call including transcript and recording
POST
Get detailed information about a call, including its status, transcript, summary, and recording URL.
Request Body
string
required
The unique identifier of the call to retrieve.
Response
string
Unique call identifier.
string
The agent that handled this call.
string
Name of the agent that handled this call.
string
The phone number that made the call.
string
The destination phone number.
string
Either
inbound or outbound.string
Final call status:
completed, busy, no-answer, failed, or canceled.integer
Call duration in seconds.
string
URL to the call recording, if available. Use the Get Recording endpoint for full recording details.
string
Full transcript of the conversation with speaker labels.
string
AI-analyzed call sentiment:
positive, neutral, or negative.string
AI-generated summary of the call.
object
Custom metadata attached when the call was created.
string
When the call was answered (ISO 8601).
string
When the call ended (ISO 8601).
string
When the call record was created (ISO 8601).