Agents
Update Agent
Update an existing AI agent’s configuration
POST
Update any configuration fields for an existing AI agent. Only include fields you want to change.
Request Body
The unique identifier of the agent to update.
Agent display name (max 100 characters).
Message spoken when answering calls (max 500 characters).
Instructions defining the agent’s behavior (max 10,000 characters).
Voice for phone calls. Use the List Voices endpoint to get all available options, including any cloned voices on your account.ElevenLabs voices:
OpenAI voices (prefix
| Voice ID | Name | Description |
|---|---|---|
EXAVITQu4vr4xnSDxMaL | Sarah | Professional, American female |
MF3mGyEYCl7XYWbV9V6O | Elli | Youthful, American female |
TxGEqnHWrfWFTfGW9XjX | Josh | Strong, American male |
pFZP5JQG7iQjIQuC4Bku | Lily | Confident, British female |
nPczCjzI2devNBz1zQrb | Brian | Classy, American male |
onwK4e9ZLuTAKqWW03F9 | Daniel | Formal, British male |
cjVigY5qzO86Huf0OWal | Eric | Friendly, American male |
cgSgspJ2msm6clMCkdW9 | Jessica | Expressive, American female |
XrExE9yKIg1WjnnlVkGX | Matilda | Upbeat, American female |
CwhRBWXzGAHq8TQ4Fs17 | Roger | Classy, American male |
FGY2WhTYpPnrIDTdsKH5 | Laura | Sassy, American female |
IKne3meq5aSn9XLyUdCD | Charlie | Hyped, Australian male |
JBFqnCBsd6RMkjVDRZzb | George | Mature, British male |
N2lVS1w4EtoT3dr4eOWO | Callum | Husky, American male |
SAz9YHcvj6GT2YYXdXww | River | Calm, neutral American |
SOYHLrjzK2X1ezoPC6cr | Harry | Rough, American male |
TX3LPaxmHKxFdv7VOQHJ | Liam | Confident, American male |
Xb7hH8MSUJpSbSDYk0k2 | Alice | Professional, British female |
bIHbv24MWmeRgasZH58o | Will | Chill, American male |
hpp4J3VqNfWAUOO0d1Us | Bella | Professional, American female |
iP95p4xoKVk53GoZ742B | Chris | Casual, American male |
pNInz6obpgDQGcFmaJgB | Adam | Deep, American male |
pqHfZKP75CvOlQylNhV4 | Bill | Trustworthy, American male |
openai-):| Voice ID | Name | Description |
|---|---|---|
openai-alloy | Alloy | Neutral, professional |
openai-echo | Echo | Warm, friendly |
openai-fable | Fable | Expressive, dynamic |
openai-nova | Nova | Bright, energetic |
openai-onyx | Onyx | Deep, authoritative |
openai-shimmer | Shimmer | Soft, calm |
LLM model for conversation.
| Model ID | Description |
|---|---|
gpt-4.1 | Recommended — best balance of speed and quality (default) |
gpt-4.1-mini | Fast and cost-effective |
gpt-4o-mini | Fast and cost-effective |
gpt-4o | Most capable, higher latency |
Language code (e.g.,
en-US, es-ES).Maximum call duration in seconds (60 to 3600).
Phrases that trigger call termination.
Phone number for call transfers.
Enable or disable the agent.
Configuration for agent functions. See Create Agent for full schema.Example - Enable transfer with multiple numbers:Example - Configure end call:
Dynamic variables for extracting structured data from conversations. Replaces all existing variables for this agent.Each variable object:
name(string, required) — Variable name (e.g.,caller_name)description(string) — What to extractvar_type(string) —text(default),number,boolean, orenumenum_options(array) — Required whenvar_typeisenum
Enable caller memory — the agent remembers past conversations with each contact.
Configuration for caller memory. Only applies when
memory_enabled is true.| Property | Type | Default | Description |
|---|---|---|---|
include_summaries | boolean | true | Include AI-generated relationship summary in context |
max_history_calls | number | 5 | Number of recent calls to consider when building context |
include_key_topics | boolean | true | Include key topics in context |
include_preferences | boolean | true | Include caller preferences in context |
Enable semantic memory — the agent finds similar past conversations across all contacts using AI embeddings.
Configuration for semantic memory. Only applies when
semantic_memory_enabled is true.| Property | Type | Default | Description |
|---|---|---|---|
max_results | number | 3 | Number of similar conversations to include |
similarity_threshold | number | 0.75 | Minimum similarity score (0.6–0.85) |
include_other_callers | boolean | true | Include conversations from other contacts |
Array of agent UUIDs that share memory with this agent. Allows multiple agents to access the same contact memories.
Whether calls handled by this agent are recorded. Defaults to
true. Set to false to disable recording for all calls routed to this agent (both inbound and outbound).