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Overview

Magpipe provides a public status page at status.magpipe.ai that shows the real-time health of all platform services. The page updates every 60 seconds and includes 90-day uptime history.
Status page

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Monitored Services

The status page checks 13 services every 5 minutes:
ServiceWhat’s Checked
PlatformSupabase database connectivity
APIsREST API availability
Web AppVercel hosting + CDN
Voice AILiveKit, ElevenLabs, Deepgram
TelephonySignalWire voice infrastructure
SMSSignalWire messaging
EmailPostmark delivery
AI EngineOpenAI API
PaymentsStripe API
Knowledge BaseFirecrawl crawling credits
HubSpotIntegration health
SlackIntegration health
CalendarCal.com integration

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Status Levels

  • Operational — Service is running normally
  • Partial Outage — Service is degraded but functional (high latency, quota warnings)
  • Outage — Service is unreachable or returning errors

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Uptime History

Each service shows a 90-day uptime bar. Hover over any day to see the exact uptime percentage and any incidents. The history adjusts to your local timezone. Uptime calculation counts both Operational and Partial Outage as “up” — only full outages count as downtime.

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Subscribe to Alerts

At the top of the status page, you can subscribe to get notified when any service changes status.

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Email Alerts

Enter your email address to receive HTML notifications with a table showing which services changed, their old and new status, and any details.

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SMS Alerts

Select your country code and enter your phone number. SMS alerts include the affected service name and new status. SMS subscriptions are confirmed automatically — no confirmation link needed.
SMS alerts do not include URLs to avoid carrier spam filtering.

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Webhook Alerts

Expand the webhook section and enter your endpoint URL. Webhook subscriptions are confirmed immediately. When a status change occurs, your endpoint receives a POST with: 
{
  "event": "status_change",
  "timestamp": "2026-03-02T20:30:00.000Z",
  "transitions": [
    {
      "category": "Voice AI",
      "previous_status": "operational",
      "current_status": "degraded",
      "detail": "High latency"
    }
  ],
  "status_page": "https://status.magpipe.ai"
}

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In-App Status Indicator

A status LED appears next to the Magpipe logo in the app sidebar. It updates every 5 minutes:
  • Green — All systems operational
  • Amber — Partial service disruption
  • Red — Service outage detected
Click the LED to see a quick summary of all services without leaving the app.

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Unsubscribe

  • Email: Click the unsubscribe link in any status email
  • SMS: Reply STOP (US numbers)
  • Webhook: No automatic unsubscribe — contact support